AZ Global Consulting Limited takes the privacy and security of clients, subscribers, website users, prospects and business contacts seriously. This policy explains how we collect, use, store, protect and share personal information in the course of our business.
This policy applies to information collected through our reports, newsletters, website, conferences, client communications, subscriptions, invoices, marketing activity and normal business operations.
We may collect personal and business contact information such as names, job titles, company names, postal addresses, email addresses, telephone numbers, billing details, subscription preferences, event registration details and correspondence with AZ Global.
We may also collect technical and usage information, including IP address, browser type, device information, website pages visited, email open and click data, subscription status and communication preferences.
Where payment is made through a third-party processor, such as a card or online payment provider, AZ Global generally does not receive or store full card details.
We collect information when clients, subscribers or prospects communicate with us, subscribe to reports or newsletters, register for events, visit our website, respond to surveys, request invoices, download materials, open or click emails, or otherwise interact with AZ Global.
We may also receive business contact information from publicly available sources, industry events, referrals, market contacts, professional databases and normal business communications.
We use personal information to provide reports, newsletters, subscriptions, client services, conference services, invoices, customer support, marketing communications, research, analytics, internal administration and service improvement.
We may use business contact information to communicate with current and prospective clients about AZ Global services, industry developments, reports, events and market analysis. Recipients may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly.
We may use website analytics, cookies and similar technologies to understand how our website and communications are used. Our emails may contain tracking technologies that help us understand whether recipients open emails or click links. We use this information to improve our communications, manage subscriptions and understand customer interest.
Further information about website cookies is set out in our Cookie Policy.
AZ Global may use artificial intelligence and other digital tools to assist with research support, drafting, translation, editing, data organisation and productivity. AZ Global remains responsible for protecting personal and confidential information when such tools are used.
Staff must not enter sensitive client information, personal information, passwords, private commercial correspondence or confidential business data into public or unsecured AI systems unless there is a clear business reason, appropriate protection and management approval.
AZ Global does not sell personal information. We may share information with service providers who support our business, such as email distribution platforms, website hosting providers, payment processors, cloud storage providers, analytics providers, accounting providers, professional advisers and IT support providers.
We may also share information where required by law, regulation, court order or legitimate business need, or where necessary to protect the rights, property or safety of AZ Global, our clients or others.
AZ Global is registered in Hong Kong and works with staff, contractors, clients and service providers in multiple jurisdictions. Personal information may be processed in countries other than the country where an individual is located, including Hong Kong, China and jurisdictions where our service providers operate.
Where information is transferred internationally, AZ Global will take reasonable steps to protect it consistently with this policy and applicable legal requirements.
We take reasonable technical, organisational and administrative measures to protect personal information from unauthorised access, disclosure, alteration, loss or misuse. These measures may include access controls, passwords, encryption, cloud security settings, staff instructions and restrictions on who may access personal information.
Access to personal information should be limited to employees, contractors and service providers who need it for legitimate business purposes.
We retain personal information only for as long as reasonably necessary for business, legal, accounting, client service, marketing or compliance purposes. The retention period may vary depending on the nature of the information and our relationship with the individual or organisation concerned.
Individuals may contact AZ Global to request access to, correction of, or deletion of personal information where applicable. Individuals may also ask to stop receiving marketing communications from us.
Some information may need to be retained where required for legal, accounting, contractual, record-keeping or legitimate business reasons.
We may update this policy from time to time. We will make updated versions available on request or through our website where appropriate. Significant changes will be communicated where reasonably necessary.
Questions about this policy or AZ Global’s handling of personal information should be directed to the Managing Director at [email protected].
